Ātman Eco Cabanes Privacy Policy

Effective Date: April 1st, 2025

This Privacy Policy explains how Ātman Eco Cabanes collects, uses, stores, shares, and protects personal information when you use our website, create an account, book accommodations, order food, purchase products, participate in our community, attend workshops, or otherwise interact with us. This policy is designed to align with Québec Law 25 and applicable Canadian privacy laws. It should be reviewed by legal counsel before publication.

1. Scope
Applies to website visitors, guests, customers, members, forum users, online store customers, café and food ordering customers, workshop participants, job applicants, newsletter subscribers, and anyone interacting with Ātman Eco Cabanes.

 

2. Information We Collect
Contact details, account information, reservation details, payment confirmations, billing/shipping addresses, loyalty information, workshop registrations, dietary preferences and allergies, accessibility requests, online store orders, food orders, gift cards, community profile information, posts, comments, uploaded media, customer support communications, website usage, cookies, IP address, device/browser information, and any information voluntarily provided.

 

3. Why We Collect Information
To process reservations, operate the café and online ordering system, fulfill online store purchases, manage workshops, provide customer support, administer the community, personalize experiences, improve services, comply with legal obligations, prevent fraud, manage loyalty rewards, and send transactional or marketing communications where permitted.

 

4. Member Accounts & Community
Members may create profiles, publish posts, comments, recipes, photos, journals, and participate in discussions. Information intentionally shared may be visible to other members or publicly depending on the page settings. Users retain ownership of their content but grant Ātman Eco Cabanes a non-exclusive licence to host, display, back up, moderate, and remove content as necessary to operate the platform.

 

5. Online Store
We collect information necessary to process purchases, payments, shipping, returns, exchanges, gift cards, and customer service. Order history may be retained for accounting and warranty purposes.

 

6. Online Food Ordering
We collect order details, pickup or delivery preferences, dietary restrictions, allergies, payment confirmation, and contact information required to fulfill food and beverage orders. Allergy information is used only to assist with preparation but cannot guarantee an allergen-free environment.

 

7. Payments
Payments are processed by trusted third-party payment providers. Ātman Eco Cabanes does not store complete payment card information.

 

​

8. Cookies & Analytics
We use essential cookies for website functionality and optional analytics or marketing cookies where consent is required. Users may manage cookie preferences through their browser or cookie banner.

 

9. Marketing
Guests may receive transactional emails relating to reservations and purchases. Promotional emails are sent only where permitted and include an unsubscribe option.

 

10. Sharing Information
Information may be shared with service providers such as website hosting, booking systems, payment processors, shipping providers, accounting software, analytics providers, and legal or regulatory authorities when required.

 

11. Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information. Access is limited to authorized personnel.

 

 

12. Retention
Information is retained only as long as necessary for business, legal, accounting, warranty, tax, dispute resolution, or safety purposes and is securely destroyed or anonymized when no longer required.

 

13. Your Rights
Individuals may request access to, correction of, or deletion of their personal information where applicable by law, withdraw consent where appropriate, and inquire about the handling of their information.

 

​

14. Children
Services are not directed toward children without parental involvement. Personal information about minors is collected only where necessary to provide requested services.

 

 

15. Community Safety
Moderators may investigate reports of spam, harassment, illegal activity, misinformation posing safety risks, impersonation, or other violations. Content may be removed and accounts suspended or terminated under the Terms of Use.

 

16. International Processing
Some service providers may process information outside Québec or Canada. Appropriate contractual and security measures are used where required.

 

17. Privacy Incidents
If a confidentiality incident creates a risk of serious harm, affected individuals and regulators will be notified where required by law.

 

18. Policy Updates
This policy may be updated periodically. The effective date will be revised when material changes are made.

 

19. Contact
Privacy Officer
Ātman Eco Cabanes
Email: privacy@atmanecocabane.ca (replace if different)
Questions regarding this Privacy Policy or your personal information may be directed to the Privacy Officer.